Nila Store

Returns & Exchanges

Easy, 7-day no-questions-asked returns and swift replacements.

7-Day Hassle-Free Returns

If you are not 100% satisfied with your purchase — whether due to size fitting, color preference, or defects — you can request a return or exchange within 7 days of delivery.

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1. Message Us

Send a message on WhatsApp (+91 86107 69343) with your order photo and reason.

2️⃣

2. Free Doorstep Pickup

Our courier partner collects the package from your doorstep within 24-48 hours.

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3. Quick Refund / Exchange

Once inspected, your replacement is dispatched or your refund is transferred via UPI/Bank within 24 hours.

Eligibility Guidelines

  • Products must be unused, unwashed, and in their original packaging with all tags attached.
  • For size exchanges, we send the new size without any additional shipping fee.
  • For damaged or wrong items received, notify us within 48 hours for immediate priority replacement.

For complete details, please read our full Return & Cancellation Policy.