Return & Cancellation Policy

1. Return Window

Customers may request a return or size exchange for eligible products within 7 calendar days from the date of package delivery. Requests initiated after 7 days will not be eligible for return.

2. Condition of Returned Items

To qualify for a full refund or replacement, the item must:

• Be in its original, unused, and unworn condition.
• Retain all original brand tags, labels, and packaging intact.
• Be free from perfumes, stains, alterations, or wash wear.

3. Non-Returnable Items

For hygiene and safety reasons, certain categories cannot be returned unless delivered in a damaged or incorrect condition:

• Innerwear, lingerie, socks, and personal grooming items.
• Customized or personalized orders.
• Perishable or single-use items.

4. Order Cancellation

Orders can be cancelled free of charge at any time prior to courier dispatch. Once the parcel is in transit, please receive the item and initiate a standard 7-day return.

5. Refund Process & Timelines

Upon receipt and quality verification at our fulfillment center, refunds are processed within 24 to 48 hours via your original payment method or direct UPI bank transfer for COD orders.