Privacy Policy
How we collect, protect, and handle your personal information.
1. Information We Collect
When you place an order or contact us on Nila Store, we collect only the essential details necessary to fulfill your order:
- Contact Details: Your name, phone number, and delivery address.
- Order Details: Selected products, sizes, quantities, and preferred payment mode.
- Device & Browsing Data: Anonymous analytics such as browser type and pages viewed to optimize user experience.
2. How We Use Your Information
Your information is used strictly to:
- Process, pack, and deliver your orders accurately.
- Send shipping updates and tracking details over WhatsApp.
- Provide customer service, returns, and support.
3. Data Protection & Security
We do not sell, rent, or trade your personal information to third parties. We only share shipping addresses with authorized courier partners solely for the purpose of package delivery.
4. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at nilastore-support@gmail.com or messaging our WhatsApp helpdesk +918610769343.